Settings & Webhooks

The Settings module is where you manage your organization's core preferences, API integrations, and webhook configurations.

API Keys

To integrate your existing software systems with the Melon platform, you will need an API key.

• Navigate to the API Keys section within Settings to generate a new key.
• Store this key securely, as it grants programmatic access to your organization's data.

Webhook Configurations

Webhooks allow the Melon platform to push real-time event notifications directly to your external servers, keeping your internal systems perfectly synchronized with field operations.

Registering an Endpoint

1. Go to the Webhooks section.
2. Enter the URL of your external endpoint.
3. Select which events you want to subscribe to.

Standard Sync Events

The platform currently supports the following real-time webhook events for KYC verifications:

• verification.submitted: Triggered when a new verification job is created.
• verification.completed: Triggered when a field agent submits the required data from the field.
• verification.approved: Triggered when a job is marked as 'Approved & Verified' by the risk team.
• verification.rejected: Triggered when a job is marked as 'Rejected' by the risk team.
• verification.expired: Triggered automatically when a job remains unclaimed for 7 days.

By listening to these events, your internal systems can automatically trigger follow-up actions, such as finalizing a customer's onboarding process the moment their field verification is approved.